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Support, everyone's best friend

Who doesn't like friendly assistance every now and then? And sometimes you absolutely need it. So we've put together a great support staff to ensure that, when you need it, someone will be there for you.


We put more emphasis on support than anyone else in the hosting world, and we can't wait to prove it to you. None of the space, bandwidth, or other email and hosting plan features matter if you don't have the support to back it up and answer questions. So, we're determined to offer the best support around. We are available anytime via our website or our support email address, and we guarantee a response within 24 hours (if not sooner).

View the Knowledge base
View our video tutorials
Register for the support ticket system

(Anyone can submit a sales or support ticket, but you must register first. You do not need to purchase anything, just visit this page and signup as an anti-spam measure.)

Give us a call if you need some immediate help: (843) 608-1753.

Login for these services:
Submit a support ticket
Email Sales/Billing
Read about any scheduled server outages

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"Helios Solutions.net and our wonderful support network will provide you the best hosting experience possible, and we guarantee that."

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