So, what makes Helios Solutions.net different? Well, first off let me introduce myself. My name is Daniel Hewlette, and I started this place. I’m the owner, administrator, and “Chief Technician” (whatever that means). But I’ll also be your account supervisor and a primary point of contact between you and us (I’m very hands on). In fact, I’ll probably send you a personal email shortly after you sign up to (re)introduce myself and ensure everything is going well. And from then on you’ll have my email address and contact information. Yep, that’s right, you’ll have the owner’s real contact info. If anything ever goes wrong or you become even the slightest bit unsatisfied, you will be able to reach me directly. And I check my email about every 5 minutes (I’m not exaggerating). Not only that, but should you email me (with issues or just to chat), I’ll respond within 24 hours. That is what sets us apart. I’m so committed to you enjoying your website and email services, that I actively take on each account and oversee our servers to ensure stability and performance. Its all because Helios Solutions.net is different. We aren’t in this to make a quick dollar or fast cash. We want you to stick around for a while. So, I’ve designed everything we do around keeping you as a customer. And I think you will see that as soon as you join us. And, if you don’t I’ll happily refund you with no questions required (I’ll ask why we’re losing you, but you don’t have to answer if you don’t want to). And thats how we do business: one client at a time, but every client first.
-Daniel Hewlette
Helios Solutions.net has emerged as one of the best "private label" Cpanel website host out there today. We offer hosting, email, design, domain names, and great support, all at prices you can afford. We say our prices are competitive, but our clients tell us that, for the level of service we offer, our prices are “too low.” Go figure.
Maybe you have some experience in web hosting, or maybe you are new to this. Either way works for us. If you are experienced in hosting, you may want to read our list of features below. If you are new, you will probably not know what any of that stuff actually means (and thats ok). We understand new, and we want to make sure that you get the most out of your experience with us. So we’ve take steps other hosts haven't even though of and dedicate ourself to being here for whatever you need.
We’ll even make a few promises to you. First, we will never charge you for hidden or “setup” fees. Second, we will do whatever we can to help you out. Email support and ask for an ascii art drawing of an ice cream cone...they’ll do it. Third, we will always treat you like a person (not a dollar amount), and if you are not happy for any reason whatsoever we will refund your monthly payment with no questions asked. You see, we really are different. We use state of the art equipment and experienced employees to keep your sites online and to keep you happy. Hosting is our thing, and we strive to do it like no one else. Spend a few days with us and we think you will agree.
So why don't you at least try us out. Give us a few weeks to prove to you that we are different. We know you will love our service (remember, if you don't we"ll refund you). You give us two weeks and we promise that you will agree...Helios Solutions.net is the best choice for web hosting, email, and anything else web related.
Operating Systems:
RedHat Linux
Control Panel:
cpanel
We use cPanel because it is user friendly and has all the advanced features one needs. Includes a web-based file manager.
Fantastico
An add-on for cPanel, Fantistico makes things like Blogs, Portals, CMS, Communities, Newsletters, e-commerce, File managing, images, Lists, and language support a “one click” affair.
Server features:
Sub-domains
FTP accounts
MYSQL 5 databases
phpMyAdmin
CGI
FastCGI
PHP 5
Ruby On Rails
SSH
PERL
Chillsoft ASP
Python
SSI
Cron Jobs
FrontPage
Curl
GD
Image Magick
POP, SMTP, and IMAP Support
Web Mail
Email-Alias
Auto-responders
Mailing Lists
Catch Alls
Custom Error Pages
IP Deny Manager
Hotlink Protection
AWStats
Webalizer
Raw Logs
Full SSL support
Dedicated IP options
And much more
Our servers are co-located at ThePlanet, which owns and operates two state-of-the-art data centers located in Dallas, Texas. They offer complete redundancy in power, HVAC, fire suppression, network connectivity, and security. With over 53,000 sq ft of raised floor between the two facilities, The Planet sits atop multiple power grids driven by TXU electric, with PowerWare UPS battery backup power and dual diesel generators onsite. Their HVAC systems are condenser units by Data Aire to provide redundancy in cooling along with nine managed backbone providers. Twelve more third party backbone providers are available in the building via cross connect. Fire suppression includes a pre-action dry pipe system including VESDA (Very Early Smoke Detection Apparatus) and over 700 smoke detectors between the two facilities. They strictly enforce a Simplx Security badge entry/exit on all doors to the facility. You can bet that our servers are very secure at this location.
So what are you waiting for? Pick your plan and order today!